Frequently Asked Questions

Blaze Messenger is an app that brings WhatsApp to your Apple Watch. It allows you to read and send WhatsApp messages directly from your wrist, without needing your iPhone nearby. The app syncs all your chats, groups, and contacts, and includes features like speech-to-text powered by OpenAI for fast message composition.

Blaze Messenger connects to your WhatsApp account by scanning a QR code, similar to WhatsApp Web. Once connected, your messages are synced and encrypted end-to-end. You can then access all your chats directly on your Apple Watch, even when your iPhone isn't nearby (requires cellular or WiFi connection on your Apple Watch).

No, Blaze Messenger is an independent app developed by VoiceBeam GmbH. We are not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms, Inc. Blaze uses WhatsApp's official API to provide secure access to your messages.

You need:

• An Apple Watch (Series 4 or newer recommended) running watchOS 9.0 or later
• An iPhone running iOS 15.0 or later
• An active WhatsApp account
• For phone-free usage: Apple Watch with cellular capability or WiFi connection

Setting up Blaze Messenger is easy:

• Download Blaze Messenger from the App Store
• Open the app on your Apple Watch
• A QR code will appear on your watch screen
• Open WhatsApp on your iPhone
• Go to Settings > Linked Devices > Link a Device
• Scan the QR code displayed on your Apple Watch
• Your chats will start syncing immediately

Yes! Blaze Messenger works independently of your iPhone. You need either:

• An Apple Watch with cellular connectivity, or
• A WiFi connection on your Apple Watch

This allows you to leave your phone at home and still stay connected through WhatsApp on your wrist.

The free version of Blaze Messenger includes:

• Access to your 2 most recent chats
• Send and receive messages
• Message notifications
• Limited speech-to-text functionality
• Basic app shortcut complication

Blaze Pro unlocks the full experience:

• Unlimited access to all chats and groups
• Unlimited speech-to-text powered by OpenAI
• All watch face complications
• Chat shortcuts with contact photos
• Full cellular connectivity support
• Priority customer support
• All future updates and features

Blaze Messenger uses OpenAI's advanced speech-to-text technology to convert your voice into text with high accuracy. Simply tap the microphone button, speak your message, and Blaze will transcribe it instantly. This feature is much faster and more accurate than standard voice dictation, making it the quickest way to send messages from your Apple Watch.

You can view photos and videos sent to you in high quality. Sending media from your Apple Watch is limited by watchOS capabilities, but you can view all media shared in your conversations.

Yes! Blaze Messenger supports WhatsApp's emoji reactions. You can react to messages with emojis directly from your Apple Watch, just like you would on your phone.

Blaze Pro is available through multiple options:

• Monthly: $2.99/month (via App Store)
• Annual: Available in-app with savings
• Lifetime: $34.99 one-time payment (available on our website)
• Early Bird Special: $19.99 lifetime (limited time offer)

The Lifetime Pro subscription is exclusively available on our website for a one-time payment. Monthly and annual subscriptions are managed through Apple's App Store in-app purchases. Website purchases are processed through Stripe and linked to your phone number.

For subscriptions purchased through the App Store:

• Open Settings on your iPhone
• Tap your name at the top
• Tap Subscriptions
• Find Blaze Messenger and tap it
• Tap Cancel Subscription

Lifetime purchases do not require cancellation as they're one-time payments.

For App Store purchases, refunds are subject to Apple's refund policy. You can request a refund through the App Store or contact Apple Support. For website purchases, contact us at contact@blazemessenger.com and we'll review your request on a case-by-case basis.

Yes! Blaze Messenger uses WhatsApp's end-to-end encryption protocol, meaning your messages are encrypted and can only be read by you and the recipient. We do not store or have access to your message content. All data transmission uses secure HTTPS/TLS encryption.

No. Your messages are end-to-end encrypted using WhatsApp's encryption protocol. This means only you and the person you're communicating with can read the messages. We cannot access the content of your messages.

We collect minimal data necessary to provide the service, including your phone number for authentication, usage statistics for improving the app, and device information for compatibility. We do NOT collect or store your message content. For full details, see our Privacy Policy.

Try these troubleshooting steps:

• Make sure your iPhone has an active internet connection
• Verify that WhatsApp is up to date on your iPhone
• Restart both your Apple Watch and iPhone
• Try disconnecting and reconnecting in WhatsApp's Linked Devices
• Make sure you're scanning the QR code correctly
• Check if you've reached WhatsApp's linked device limit (maximum 5 devices)

If messages aren't syncing:

• Ensure your Apple Watch is connected to WiFi or cellular
• Check that Blaze is connected in WhatsApp's Linked Devices settings
• Force quit and restart the Blaze app on your Apple Watch
• Verify that you have Blaze Pro if you're trying to access more than 2 chats
• Try disconnecting and reconnecting your WhatsApp account

To improve performance:

• Restart your Apple Watch
• Make sure you're running the latest version of Blaze Messenger
• Update your watchOS to the latest version
• Close other apps running on your Apple Watch
• Check your internet connection speed

To enable Blaze notifications:

• Open the Watch app on your iPhone
• Scroll down to Blaze Messenger
• Tap Notifications
• Enable "Allow Notifications"
• Choose your preferred notification style

Note: You may want to disable WhatsApp notifications on your watch to avoid duplicate notifications.

To disconnect Blaze Messenger:

• Open WhatsApp on your iPhone
• Go to Settings > Linked Devices
• Find "Blaze Messenger" in the list
• Tap it and select "Log Out"

You can also delete the Blaze app from your Apple Watch to remove all local data.

Yes, but only one Apple Watch can be actively connected at a time. If you connect a new Apple Watch, it will replace the previous connection. Your Blaze Pro subscription follows your account and works on any device you connect.

We're here to help! Contact us at:

• Email: contact@blazemessenger.com
• We typically respond within 24 hours
• Blaze Pro users receive priority support

If you change your phone number, contact us at contact@blazemessenger.com before making the change. For website purchases, subscriptions are linked to your phone number and may need to be transferred. App Store subscriptions are tied to your Apple ID and won't be affected.

Watch complications are shortcuts displayed on your watch face. With Blaze Pro, you get access to various complications that let you quickly access your favorite chats, see unread message counts, and launch Blaze Messenger instantly from your watch face.

Currently, Blaze Messenger focuses exclusively on providing the best WhatsApp experience on Apple Watch. We're constantly working on improvements and new features. Follow our newsletter or social media for updates on future developments.

No, Blaze Messenger is currently only available for Apple Watch. We're focused on providing the best possible experience for Apple Watch users.